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Our commitment to your privacy

This policy is effective 4/30/2024 and may be amended from time to time.

This privacy policy applies to ("site" or "website") and the mobile PaymentMate® application ("app" or "mobile app") owned and operated by Tempus Technologies, Inc. ("Tempus" or "us" or "we"). This privacy policy describes how Tempus collects, uses and shares the personal information you provide on the site and with the app. It also describes the choices available to you regarding Tempus' use of your personal information and how you can access and update this information.

Tempus is committed to safeguarding the privacy and security of the information we collect. We have implemented various security measures to ensure the protection of your information, including secure servers and networks that are accessible to a limited number of employees, and industry standard encryption technologies when transferring or receiving sensitive information.

If you have an unresolved privacy or data use concern that Tempus has not addressed satisfactorily, please contact us (free of charge) using the contact information or contact form at

Collection of information

Our website

When visiting our site, you provide information to Tempus based on where you go and what you do on the site. Tempus collects and retains this information for business purposes only. It is used to improve the quality and functionality of the site, as well as to respond to requests for more information on all the products and services offered by Tempus. This information is collected through web server logs and cookies that allow Tempus to track the aggregated statistics and data from visitors as they utilize the site.

Our mobile app

When you download, register with or use the app, Tempus might ask you to provide the following information:

  • Information by which you might be personally identified. Information such as your name, address, email address, telephone number or any other information the app collects that is defined as personal or personally identifiable information under applicable law.
  • Details of transactions you carry out through the app. This information would only be visible to and shared with the end-user, payment processor and financial institution.

When you download, register with or use the app, Tempus might automatically collect the following information:

  • Usage details. When you access and use the app, Tempus might automatically collect certain details of your access to and use of the app, including traffic data, location data, logs and other communication data, and the resources that you access and use on or through the app.
  • Device information. Tempus might collect information about your mobile device and Internet connection, including the device's unique device identifier, IP address, operating system, mobile network information and the device's telephone number.
  • Stored information and files. The app also might access metadata and other information associated with other files stored on your device.
  • Location information. This app collects real-time information about the location of your device.

If you do not want us to collect this information, do not download the app, or delete it from your device.

Personal information

We do not collect personal information from you unless you provide it to us in conjunction with an application for a merchant account or any other service offered by Tempus. The information collected—such as your name, company name, financial account information (e.g. credit card information, bank account information), email address and phone number—is used for the underwriting, approval and set up required for the service you request. Tempus does not license, sell, rent or trade any collected business information about your account or other personal information unless you request it, the information is provided to help complete a transaction initiated by you, or the disclosure is otherwise lawfully permitted or requested. Tempus will share your personal information with third parties only in the ways that are described in this privacy policy.

Tempus might provide your personal information to companies that provide services to help us with our business activities, such as payment processing, shipping a device or offering customer service. We might also share your personal information with our contractors, service providers, and other third parties Tempus uses to support our business and services and who are generally bound by contractual obligations to keep personal information confidential and use it only for the purposes for which Tempus discloses it to them. These companies are authorized to use your personal information only as necessary to provide these services to Tempus.

In certain situations, Tempus might be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We might also disclose your personal information as required by law, such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. If Tempus is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on the site of any change in ownership or uses of your personal information, as well as any choices you might have regarding your personal information.

Correcting and updating your personal information

Upon request, Tempus will provide you with information about whether we hold any of your personal information. You may access, correct or request deletion of your personal information by contacting Tempus at 800.225.8979, extension 2. Tempus will respond to your request within a reasonable time frame.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

Third-party links

To provide increased value to our visitors, Tempus might have various third-party websites link to our site. We do not control these sites and our privacy policy does not apply to them. These linked sites are for your convenience, and your use of them is subject to each website's privacy policy and terms of use. Please review the privacy policy from each of those websites before browsing them.


The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet and no method of electronic storage is 100% secure, however. Therefore, Tempus cannot guarantee its absolute security. If you have any questions about security on our site or with our app, please contact us at

Cookies and other tracking technologies

As is true of most websites, Tempus can gather certain information automatically and store it in log files. This information might include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. Tempus might link this automatically collected data to other information we collect about you.

Tempus and our partners use technologies—such as cookies or similar technologies—to analyze trends, administer the website, track users' movements around the website, and to gather demographic information about our user base. Users cannot control the use of cookies at the individual browser level.


Tempus does not market to or solicit data from minors. The services we provide are for businesses with owners and principals 18 years of age or older. At Tempus, we value keeping information private and secure.

Notification of privacy policy changes

Tempus reserves the right to update this privacy statement to reflect changes to our information practices without prior notification. We encourage you to periodically review this webpage for the latest information on our privacy practices.

If you have any questions about this privacy policy, please contact us at:

Tempus Technologies, Inc.
635 West 11th Street
Auburn, IN 46706

We can also be reached by email at or by phoning us (toll-free) at 800.225.8979, extension 2.

Important legal disclosures and information